Digital Accessibility Statement

Accessibility Statement

cbdMD.com strives to ensure that its digital services are accessible to people with disabilities. cbdMD.com has invested significant resources to help ensure access for all users, including people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort, and independence.

Digital accessibility is not just a target we aim to achieve, but an ongoing commitment that we carry into every aspect of our digital service delivery. We recognize that this requires continuous monitoring, improvement, and adaptation. In the sections below, we outline the various efforts undertaken to improve digital accessibility for all visitors.

Our Commitment to Accessibility

A key element of our accessibility initiative is our engagement with a third-party accessibility consulting organization, UserWay, to help bring our website into conformance with recognized accessibility standards.

We use industry-standard accessibility methods and tools in accordance with the relevant version of the Web Content Accessibility Guidelines (WCAG), as established by the World Wide Web Consortium (W3C), the primary international standards organization for the internet.

Accessibility Features

cbdMD.com makes available the UserWay Website Accessibility Widget, powered by a dedicated accessibility server.

The widget offers user-triggered enhancements that allow visitors to customize their browsing experience and improve website accessibility. These features include:

  • Increasing or decreasing font size
  • Pausing animations
  • Adjusting color contrast
  • Enhancing text readability
  • Improving navigation and visual accessibility
  • Additional accessibility adjustments based on individual preferences

Visitors can select combinations of these features to best suit their needs, including options designed to support WCAG Level AAA accessibility criteria.

Automated Accessibility Improvements

Our website utilizes Automated Remediation Technology (ART) to enhance accessibility for all visitors, whether or not they use assistive technologies.

ART does not detect assistive technology usage. Instead, it works to improve accessibility for all website visitors by implementing automated enhancements, including but not limited to:

  • Providing alternative text for images and other non-text elements when required.
  • Improving keyboard navigation through focus indicators and skip links.
  • Enhancing compatibility with assistive technologies.
  • Supporting a more accessible and user-friendly browsing experience.

We recognize that automated solutions alone cannot address every accessibility challenge. Therefore, we remain committed to continuously reviewing and improving the accessibility of our website.

Contact Us

At cbdMD, we are committed to making your online experience as smooth, accessible, and inclusive as possible.

If you encounter any accessibility barriers while using our website, experience difficulties accessing our products or services, or require information in an alternative accessible format, we encourage you to contact us.

We also welcome feedback and suggestions that can help us improve our digital accessibility efforts.

Contact Information:

We take accessibility seriously and will make every reasonable effort to respond to your inquiry promptly and address any accessibility concerns.

Our commitment to accessibility is ongoing, and we continually strive to provide an inclusive digital experience for all our customers.