Privacy and Cookie Policy

Privacy and Cookie Policy

cbdMD Privacy Policy is also part of its Terms & Conditions. Your use of the cbdMD website and online store automatically binds you to comply with this Privacy Policy and Terms & Conditions.


When using, you agree to be at least the legal age of maturity required by your state or province of residence, or you are of legal age in your state or province of residence, and you give authorization to your legal minor dependents using this site. You must also be of legal age required by the state or province you are in to purchase cbdMD products. You are solely responsible for knowing whether you are legally able to buy products from


When purchasing an item from cbdMD, we obtain the personal information you submit such as name, address, email address and order history - as necessary with any buying or selling.  cbdMD also utilizes cookies, web beacons and other tools to collect and make information easier to use within our website and online store.

cbdMD automatically collects some information upon your visit -

including but not limited to IP address, operating systems, internet browser, language, access times, and prior website before accessing cbdMD. We also collect information regarding your use of, any interaction with site elements, metadata and other details about site icons or links, change states or other actions made during your visit.

When you provide cbdMD with your email address, you automatically permit us to communicate with you via email about our store and product updates. You can unsubscribe from these emails at any time once you click the “Unsubscribe” button near the bottom of each email.

cbdMD typically uses the information collected to primarily produce, preserve, protect and improve the current website, products and to promote new products. Other common uses include

  • Recognizing you as a user in our system;

  • Supplying and distributing requested products and services;

  • Developing better cbdMD products, websites, and business operations;

  • Assisting the creation of user accounts on our network and their security;

  • Identifying and improving user experience with cbdMD  website and products;

  • Defending, examining and preventing against fraudulent, unauthorized or illegal activity

  • Acknowledging your questions or comments and providing service through our support team;

  • Submitting important notices and updates, administrative and support message or alerts, invoices, and confirmations;

  • Communicating promotions, upcoming events, news and updates from cbdMD, or other marketing purposes; and

  • Merging information with other details from third parties to better understand your needs and provide a complete service.


cbdMD automatically receives your authorization to collect and utilize your information once you submit your details to place an order, arrange for delivery, complete a transaction, or return an item using our website.

You can freely withdraw authorization for us to reach you by sending a request to ( or clicking "Unsubscribe" at the bottom of our emails.


cbdMD will not share your personal information without your consent other than the following circumstances:

  • Emergencies which includes the protection and personal safety of any person;

  • Third-party service providers working on behalf of cbdMD granted they provide the same level of privacy protection as required by cbdMD privacy policies;

  • Protection of rights and property of cbdMD, our affiliates, customers and others enforcing our agreements, policies, and terms listed in our Privacy Policy or Terms & Conditions;

  • Compliance with laws or to respond to lawful requests and legal processes - cbdMD will attempt to notify you via address on file if we have received a legitimate request for your information; and

  • Corporate restructuring which can involve a business deal or a sale or transfer of all or a part of cbdMD business or assets. Examples may include but not limited to merger, financing, acquisition, divestiture or dissolution transaction or proceeding - insolvency, bankruptcy, or receivership.


We built our online store with Magento, an e-commerce software platform, with allows cbdMD sell products and services to consumers.

Once you provide cbdMD with credit card information during the payment process, we transmit that data using SSL encryption technology to our PCI-DSS compliant payment gateway for processing. We never store credit card information within cbdMD servers for use outside your current transaction.

PCI Security Standards Council manages the standards set by PCI-DSS and adheres to all direct payment gateways. Requirements from PCI-DSS ensures secure processing of credit card information by the cbdMD online store, service providers, and payment processors.


The protection and safety of your personal information are of utmost importance to cbdMD. We utilize the proper precautions and follow the accepted industry practices to ensure personal data is not inappropriately lost, abused, breached, revealed, altered or damaged. Your account password protects your personal information – minus credit card information because we never store that in cbdMD servers. Do not share your password with anyone; cbdMD will never need to contact you for your password.

When you provide cbdMD with your credit card information, the information is electronically transmitted using secure socket layer technology (SSL) employing the standard AES-256 encryption.


cbdMD policies do not include any third-party services not working on behalf of cbdMD. We firmly suggest you review the privacy policies of third parties and become familiar with their practices.

Clicking links on our website or online store may send you to another site; cbdMD is not liable for the policies of these sites, and you agree to enter at your own risk.


cbdMD website and online store are intended for consumers living in the U.S. Any personal information submitted from outside the U.S. automatically consent to United States law and to our use and disclosure as listed in the cbdMD privacy policy. It is entirely your responsibility to know if accessing and buying cbdMD products are legal where you reside. Accessing the cbdMD website and purchasing its products is at your own risk; you are 100% liable for all applicable laws, regulations, treaties and rules compliance.


At any time, cbdMD reserves the right to change its privacy policy at its discretion; we urge you to view this page regularly for modifications. Alterations and explanations are effective immediately once posted on the cbdMD website.


If you have any inquiries about our privacy policy, report a complaint, or need more information, please contact us at 1-800-973-3984 or email us a message to

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Individual weight loss results will vary. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.

Our Return Policy:

"If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days."

Copyright © 2019 cbdMD All rights reserved.