Shipping & Returns


cbdMD offers free shipping within the U.S. for all orders – no matter the amount! We ask you to allow two to five business days for us to process and review your order once submitted. cbdMD ships orders by UPS. Shipping times are usually two to four business days after processing but can vary due to recipient location. Please keep in mind that these timelines are estimates and do not account for holidays, inclement weather, backorders, or general postal service performance. Payment receipt and tracking information are sent to you via email after we complete your order.


Your satisfaction of cbdMD products is of utmost importance to us. Be sure to check your order carefully once it arrives for any shipping damages. You can submit claims for damaged cbdMD items by sending us an email at within three days after receiving the shipment. Please include specific details and photos of product damage.

If you are not satisfied with your purchase of cbdMD products, you can request for a full purchase refund within 30 days of the initial order. Submit refund requests via email or contact our specialists.  

Call us directly at 1-800-973-3984 or send an email to for any inquires about our shipping or return policies.